Acta makes it faster and easier for local governments to respond to inquiries and resolve repetitive customer service requests. Acta’s software-as-a-solution enhances the email workflow within an agency with tools to auto-compose responses, develop an internal knowledge-base, and streamline coordination between staff. The solution has proven effective at dramatically increasing productivity and response times within support-oriented agencies such as permitting and licensing departments. We currently help local governments serve over 8M citizens across 9 states.

Sales & Business Development

Durham, NC, USA

Acta Solutions

American Underground Incorporated was established in 1986 in Cook County, Illinois. In its infancy the company carried out a variety of pipeline cleaning and maintenance services for local property management companies and commercial business, utilizing equipment previously obtained by the owner. In 1990 American Underground Inc. successfully took ownership of a local competitor permitting the company to then offer a full range of maintenance and inspection services to its existing clientele as well as to municipalities throughout the Midwest. For years, our vast clientele have trusted us for maintenance and inspection of the underground infrastructure. Rather than expanding the size of the company as our reputation and clientele grew, American Underground decided to retain its identity with a hands-on corporate structure that keeps all of our professional employees closely involved with every aspect of the professional services that we provide. This tight professional corporate structure benefits our clients by keeping overhead expenses in check. Although we are based in Illinois, we routinely work on all different kinds of projects throughout the Midwest. The company has remained steadfast through the past twenty-five years acquiring ever-advancing cleaning equipment and inspection software continually meeting progressing municipal contract specifications. Our equipment is regularly upgraded in order to remain efficient while successfully providing service to our clients. American Underground Inc. presently employs several cleaning and inspection crews conducting operations throughout the Midwest. Our team is highly motivated group of skilled professionals skilled. We do everything for the satisfaction of our customers.

American Underground LLC

American Underground

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