Acta Solutions
actasolutions.ioLocations
Durham, NC, USA · Chapel Hill, NC, USA · Duke University - Main Campus, Durham, NC, USA
founded in
2020
Acta makes it faster and easier for local governments to respond to inquiries and resolve repetitive customer service requests. Acta’s software-as-a-solution enhances the email workflow within an agency with tools to auto-compose responses, develop an internal knowledge base, and streamline coordination between staff. The solution has proven effective at dramatically increasing productivity and response times within support-oriented agencies such as permitting and licensing departments. Acta Solutions currently serves over 54 municipalities across 15 states.
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